FAQ

Yes. ICBC's coverage extends to mental health services because emotional recovery is an important part of healing after an accident. Eligible ICBC customers may have access to pre-approved counselling treatment during the first 12 weeks after the crash, and additional treatment may be available afterward, subject to ICBC's approval process.

Generally no referral is needed to begin the pre-approved treatment period. You will need your ICBC claim number and Personal Health Number to get started.

Yes. Eligible ICBC counselling sessions are billed directly to ICBC, so there's no need to pay upfront or wait for reimbursement.

Yes. ICBC's coverage is inclusive of drivers, passengers, cyclists, and pedestrians affected by a motor vehicle accident, offering similar access to care and recovery benefits.

Yes. In-person ICBC counselling is available in Downtown Vancouver and Port Coquitlam, and secure virtual counselling is available to clients throughout British Columbia.

Common concerns include anxiety, fear of driving, PTSD symptoms, sleep difficulties, concentration and motivation issues, depression, grief, chronic pain-related distress, and adjusting to life changes after an accident.

Couples counselling offers a supportive space for partners, whether dating, engaged, married, or in a long-term relationship, to work through conflict, improve communication, and reconnect, no matter where they are in their relationship.

Sessions draw on evidence-based approaches, including Emotionally Focused Therapy (EFT), the Gottman Method, CBT, and systemic approaches, tailored to each couple's needs.

Common concerns include communication difficulties, recurring conflict, emotional disconnection, infidelity and rebuilding trust, jealousy, attachment patterns, intimacy concerns, co-parenting, major life transitions, and separation uncertainty.

Yes. In-person couples counselling is available in Downtown Vancouver and Port Coquitlam, serving the Tri-Cities, with secure virtual couples counselling available throughout British Columbia.

Yes. Breakup and separation counselling can draw on attachment-based and Emotionally Focused Therapy (EFT)-informed approaches to help process the loss, understand relationship patterns, and work toward healing at your own pace.

Yes. The practice offers a 2SLGBTQIA+ inclusive, culturally sensitive, and Indigenous-informed space for all identities and relationship structures.

I work with an extensive range of clients with different ages child, youth, college-age students and adult, men, women, and non-binary; people who are single, coupled, or in polyamorous relationships; members of the 2SLGBTQ+ communities.

Therapy and counselling are meaningful investments in both your present wellbeing and your future. People seek counselling for many different reasons. You may notice significant emotional distress such as persistent worry, anger, sadness, or overwhelm. You may be facing an important life decision, or experiencing difficulties in your personal, romantic, professional, or interpersonal relationships. At times, the support of friends and family may feel helpful and sufficient. However, there are moments when this support is not enough, and you may feel the need for professional guidance. If this resonates with you, it may be the right time to reach out and begin your counselling journey with professional support.

The length and frequency of therapy sessions depend on several factors, including your needs, goals, and the type of counselling you choose. Individual counselling sessions typically last 50 to 60 minutes, depending on the client and presenting concerns. Couples, relationship, and family therapy sessions are usually 60 minutes or longer, as needed. At the beginning of therapy, sessions are most often scheduled weekly or bi-weekly to build momentum and support meaningful progress. As therapy progresses and your goals are being met, sessions may become less frequent. After completing active therapy, some clients choose to attend occasional “booster sessions” for continued support. You may attend sessions in person at the office or virtually online, based on your preference and convenience. The choice is entirely yours.

The length of counselling and psychotherapy depends on your individual needs, goals, and the concerns you wish to address. Some people benefit from short-term therapy (1–6 sessions) focused on a specific issue, while others choose longer-term therapy for deeper or more complex concerns. The process is always collaborative and guided by you. Together, we regularly review your progress and adjust the pace as needed. You are always in control of your therapy—you may choose to continue, pause, or end sessions at any time, and you are welcome to return whenever you feel the need for additional support.

It is the client's responsibility to attend scheduled appointments on time and to arrive prepared for the session. Your appointment time is reserved specifically for you, and a late cancellation or missed appointment leaves a space in the practitioner's schedule that could otherwise have been offered to another client. For this reason, we require at least 48 hours' notice for any cancellation or change to an appointment. Cancellations made with less than 48 hours' notice, as well as missed appointments, will be subject to the full session fee.

Yes, I offer short as well as long counselling services.

I have had clients that they been my clients for years, but it does not mean that they are seeing me every week or even every month. Generally, clients initiate to see a clinician for the first time on a weekly basis or every other week depends on the issue(s). However, if you feel you are professionally connected to your therapist and counsellor, it can be a good idea to see them based on your new situations, challenges and transitions in your life. Seeing the same clinician will help you to save your time and money as the clinician knew you in advance. This is the point that people starters with short services then they may choose the same clinician for the long term. So, if you felt that you are professionally connected to me, do not hesitate to choose me for your long counselling services to see me for different and difficult situations of your life.

It is most helpful to be an active participant in the process. This involves sharing your thoughts, feelings, expectations, goals and experiences, asking questions, being thoughtful, and committing to sessions.

Yes. In addition to in-person sessions in Downtown Vancouver and Port Coquitlam, I offer secure online counselling and virtual therapy for clients anywhere in British Columbia. Many people search for an online counsellor or virtual therapist in BC because of a busy schedule, mobility limitations, or simply a preference for meeting from home -- and virtual sessions are a fully supported option, not a lesser substitute for in-person care. If you book a virtual appointment, you'll receive a secure meeting link through your client profile ahead of your session.

I feel very strongly about confidentiality. Whatever you share with me stays between you and me. As a Clinical Counsellor, I provide you with this information at the outset of services, as part of informed consent, regarding the limits to confidentiality I have.I am required to keep your information and clinical content confidential, in accordance with the BCACC Standards of Clinical Practice (Standard 10.3), unless I determine that:a. There is a substantial risk of serious imminent harm being inflicted by the client on themselves.b. There is a substantial risk of serious imminent harm being inflicted by the client on another.c. There is a need to protect an identifiable minor or vulnerable adult consistent with applicable law.d. It is in accordance with any other lawful requirement to do so, such as a court subpoena.(BCACC Standards of Clinical Practice, Standard 10 - Privacy and Confidentiality, Clause 10.3(a)-(d))Wherever possible, I will discuss this with you first, and I will disclose only the minimum information necessary to meet these obligations.

Usually, most extended benefits plans cover clinical counselling services. However, it can be a good idea to talk to your provider for more details such as the amount of sessions and percentage they cover. If your plan does not cover Registered Clinical Counsellors (R.C.C.), but only covers Registered Psychologists, you can make a request to your employer that they adjust your plan. This easy adjustment will be of no cost to your employer but will increase your benefit. Further, if you’re a survivor of crime, you may qualify for CVAP counselling. I am here to assist you and welcome you as a CVAP client. Follow link for details for further support: https://www2.gov.bc.ca/gov/content/justice/criminal-justice/bcs-criminal-justice-system/if-you-are-a-victim-of-a-crime/victim-of-crime/cvap-forms If you’ve had an ICBC claim, you may be eligible for therapy coverage. I am pleased to accept ICBC clients. For details about ICBC, please follow the link below: https://www.icbc.com/partners/health-services/Pages/Clinical-counsellors.aspx Whether in my downtown Vancouver office, in my Tri-Cities office (Coquitlam, Port Coquitlam, Port Moody), or virtually. I am happy to provide you with professional counselling services.

Clinical counselling services are not covered under your Medical Service Plan of B.C. (MSP).

Usually after each session you will receive an invoice to make your payment. After you made the payment, you will receive the final receipt to submit to your insurance company. Kindly be informed that all your relevant invoices and bills are accessible at your profile as well. Regarding the payment, you may make the payment with different methods including cash, debit cards, Interac E-Transfer, and cheque. You can also submit your credit Card info to withdraw the amount automatically after each session.

Yes. I offer in-person counselling and psychotherapy from my Downtown Vancouver office in the Park Place building near Burrard and Dunsmuir. It's a convenient option for individuals, couples, and families searching for a counsellor or therapist in Vancouver. I also see clients in-person in Port Coquitlam, serving the Tri-Cities, as well as through secure virtual counselling anywhere in British Columbia.

In British Columbia, people often use the terms counsellor, therapist, and psychotherapist interchangeably, though each professional's training and regulation can differ. I am a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors and hold a Ph.D. in Counselling, meaning I've met specific education, supervised clinical experience, and ethical standards to provide counselling and psychotherapy to individuals, couples, and families. If you're searching for a counsellor or psychotherapist in Vancouver, Port Coquitlam, or online across BC, looking for the RCC designation is one helpful way to confirm a provider's training and accountability.

Yes. Alongside my Downtown Vancouver office, I offer in-person counselling from a Port Coquitlam location, making it easier for people searching for a counsellor or therapist in the Tri-Cities -- including Coquitlam and Port Moody -- to access support close to home. If travelling isn't convenient, I also offer secure virtual counselling for clients anywhere in British Columbia.

Finding the right fit matters as much as finding a qualified provider. When searching for a counsellor or psychotherapist in Vancouver, Port Coquitlam, or virtually across BC, it can help to consider a few things: the provider's credentials (for example, whether they are a Registered Clinical Counsellor), their areas of focus (such as individual, couples, or family counselling), and whether their availability and approach -- in-person or online -- suit your needs. An initial session is a good opportunity to discuss your concerns, ask questions, and get a sense of whether the therapeutic relationship feels like the right fit before committing to ongoing counselling.